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CASE 5-25 Choosing Software Packages Technology Support is instlling new compute

ID: 239706 • Letter: C

Question

CASE 5-25 Choosing Software Packages Technology Support is instlling new computers throughout the HIM Department. The existing compu ters are slow and many freeze up seve compu Supervisor of wants to install the same systems on all of the movine proper of the and many freeze up several times a day. You receive an e-mail from theu Technology Support relaying that Technology Support computers to make things easier. This is fine with you because that employees around the office, plus employees will only be able to access the data if they have the access controls. Technology Support is planning to load the following software packages on all gives you flexibility in computers: . Chart locator system Hospital information system . Financial information system Chart deficiency system Release of information system Encoder/grouper Electronic health record You then read in the e-mail that Technology Support plans to install Microsoft Office only on the secre tary's and the director's computers. You know that the facility has a site license for Microsoft Office, so expense is not the issue. 1. As director, how would you respond to the Technology Support supervisor's plan for Office? Justify your stance by providing specific HIM tasks that require this softwa 2. What other software/systems would you request?

Explanation / Answer

1. As a director , I would feel that the Technology Support supervisor's plan has some fault. First of all, Microsoft office word is necessary for not only to the secretaries, but for the other staffs of healthcare delivery system. With the Microsoft Office System, almost all of this paper can be eliminated, instead of handing a patient a clipboard laden with forms to be filled out by hand, doctors and hospitals can now have patients complete the forms electronically at a small workstation.

2. Other software system required in HIM include PACS. A picture archiving and communication system (PACS) is a medical imaging technology which provides economical storage and convenient access to images from multiple modalities

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