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Harriet Knox, Ralph Patton, and Marcia Diamond work for a family physician, Dr.

ID: 2388057 • Letter: H

Question

Harriet Knox, Ralph Patton, and Marcia Diamond work for a family physician, Dr. Gwen Contrad, who is in private practice. Dr. Contrad is knowledgeable about office management practices and has segregated the cash receipt duties as follows:

Knox opens the mail and prepares a triplicate list of money received.
She sends one copy of the list to Patton, the cashier, who deposits the receipts daily in the bank.
Diamond, the recordkeeper, receives a copy of the list and posts payments to the patients' accounts.
About once a month the office clerks have an expensive lunch they pay for as follows:

First, Patton endorses a patient's check in Dr. Contrad's name and cashes it at the bank.
Knox then destroys the remittance advice accompanying the check.
Finally, Diamond posts payment to the customer's account as a miscellaneous credit.
The three clerks justify their actions by their relatively low pay and the knowledge that Dr. Contrad will likely never miss the money.

Discussion Questions:
Would a bank reconciliation uncover this office fraud? Why or why not? Again, about 75-100 words are expected.

Explanation / Answer

Not everyone knows how to prepare the bank reconciliation. Probably Diamond or Dr Conrad himself.

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