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1) •Watch a couple episodes of BostonMed or any other medical documentary, take

ID: 143468 • Letter: 1

Question

1) •Watch a couple episodes of BostonMed or any other medical documentary, take 5 observations. What do they need? •Write 500 words on your experiences above
NEEDFINDING • Process to understand user needs • Lookout for expressed and latent needs • Tips on needfinding – Focus on the needs and not the solutions that will limit opportunities – Cast aside your biases and observe – Note contradictions between what people say and do – Listen to people’s stories – Watch for work arounds WHAT IS DESIGN? • What do you think of when you hear the word “design”? – To create a thing that meets a need – Prospective need – what will the consumer need in the future? – Immediate need – customer wants it now! – Evolutionary need – small improvement to another product – Scavenging need


1) •Watch a couple episodes of BostonMed or any other medical documentary, take 5 observations. What do they need? •Write 500 words on your experiences above
NEEDFINDING • Process to understand user needs • Lookout for expressed and latent needs • Tips on needfinding – Focus on the needs and not the solutions that will limit opportunities – Cast aside your biases and observe – Note contradictions between what people say and do – Listen to people’s stories – Watch for work arounds WHAT IS DESIGN? • What do you think of when you hear the word “design”? – To create a thing that meets a need – Prospective need – what will the consumer need in the future? – Immediate need – customer wants it now! – Evolutionary need – small improvement to another product – Scavenging need


1) •Watch a couple episodes of BostonMed or any other medical documentary, take 5 observations. What do they need? •Write 500 words on your experiences above
NEEDFINDING • Process to understand user needs • Lookout for expressed and latent needs • Tips on needfinding – Focus on the needs and not the solutions that will limit opportunities – Cast aside your biases and observe – Note contradictions between what people say and do – Listen to people’s stories – Watch for work arounds WHAT IS DESIGN? • What do you think of when you hear the word “design”? – To create a thing that meets a need – Prospective need – what will the consumer need in the future? – Immediate need – customer wants it now! – Evolutionary need – small improvement to another product – Scavenging need WHAT IS DESIGN? • What do you think of when you hear the word “design”? – To create a thing that meets a need – Prospective need – what will the consumer need in the future? – Immediate need – customer wants it now! – Evolutionary need – small improvement to another product – Scavenging need



Explanation / Answer

Boston Med medical documentary is a series of stories about the daily life and experience of doctors, nurses, paramedics, patients along with their families in Boston hospital. The documentary was made in the year 2010 and aired by ABC news in the year 2011. The episode 1 describes about the story of doctor who tries to perform double lung transplant with little sleep. This helps us to understand the work atmosphere of the doctors and allied personnel in delivering a quality patient care. This particular episode highlights the following issues,

Therefore, the government has to formulate guidelines regarding patient care duly considering the rights of medical personnel involved. The budgetary allocation to health has to be improved particularly in the developing and under developed countries throughout the world. There is a need to increase the number of skilled manpower at each levels of healthcare to meetthe demands.