1 points QUESTION 2 Several salespeople disagree with their team about how the n

Question

1 points

QUESTION 2

Several salespeople disagree with their team about how the new product introduction should be handled. This is an example of what level of conflict?

intragroup

intraorganizational

intergroup

interorganizational

2 points

QUESTION 3

The larger culture of a nation or society usually has very little influence on the culture within organizations.

True

False

1 points

QUESTION 4

Span of control refers to the number of levels of supervisors in an organizational hierarchy.

True

False

1 points

QUESTION 5

According to Fiedler's contingency model, task-oriented leaders are always more likely to be successful.

True

False

1 points

QUESTION 6

Starbucks got it "right" because they created a consistent ________ no matter what franchise you are in anywhere in the world.

organization

experience

intervention

effort

2 points

QUESTION 7

Group conflict can lead to high quality decisions.

True

False

1 points

QUESTION 8

Chip Conley applied Maslow's Hierarchy of Needs to the workplace. He revised the pyramid to include all of the following except:

survival

happiness

success

transformation

2 points

QUESTION 9

Beth was recently hired to conduct a survey of employee attitudes for a large organization. As an OD consultant, her first step should be

providing relevant scientific research.

data gathering and diagnosis.

joint action planning.

evaluation.

intragroup

intraorganizational

intergroup

interorganizational

Explanation / Answer

Q2.Several salespeople disagree with their colleagues about how the new product introduction should be handled. This is an example of;

Intragroup (conflict)

Q3. The larger culture of a nation or society usually has very little influence on the culture within organizations.

False

Q4. The span of control refers to the number of levels of supervisors in an organizational hierarchy.

False

Q5. According to Fiedler's contingency model, task-oriented leaders are always more likely to be successful.

false; because a task-oriented leader can be effective in a group as long as the group is highly structured and has clearly ...

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