Emma Grace is a transcriptionist. Her productivity level, as determined by line

Question

Emma Grace is a transcriptionist. Her productivity level, as determined by line count per day, has dropped significantly over the past 2 weeks. As a result, there is a backlog in transcription of history and physical reports and surgical reports. Several doctors and the operating room supervisor have complained. An appropriate initial course of action for the Supervisor of Transcription is to Question 10 options: A) fire the transcriptionist immediately. B) suspend the transcriptionist without pay for 3 days. C) counsel the transcriptionist privately. D) refer the matter to the Human Resources Department.

Explanation / Answer

The productivity has dropped significantly over the past 2 weeks and it results there was a backlog present in the transcription of history, physical and surgical reports. Several doctors and the operating room supervisor have complained about an appropriate initial course of action for the Supervisor of Transcription is to Counsel the transcriptionist privately.

Question 10 correct options is C. Counsel the transcriptionist privately.

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