Almost all barriers to quality improvement are deficiencies in management and le
ID: 123473 • Letter: A
Question
Almost all barriers to quality improvement are deficiencies in management and leadership. These deficiencies can take a few different forms but usually look something like: • Lack of a desire to change or improve • Lack of strategic planning needed to identify improvements • Poor communication and oversight of needed changes • A lack of empowerment and accountability to drive improvements • Poor collaboration between leaders and their departments • Having the wrong perspective of Quality as a short-term initiative.
Chris Carter – the new administrator for the Emergency Department was set up for failure from the very start. The cause of the decline is not due to paper work. Considering the hospital is the largest source and utilizer of donated organs, think about the importance of this situation and how this project can be expanded into a state-wide initiative. Use the deficiencies above to assess the failure of the team at State University Hospital. Discuss why it is important for SUH to develop a strong team for this project, and address the role of various team members, who should be included, what is the role (if any) should the Chairman of the Surgery Department have, did the COO assign the best leader, why? In addition, ask one question about this topic for others to answer and/or clarify.
Explanation / Answer
Answer: The deficiency listed above and it's corrective measures:
1. Lack of a desire to change or improve: By organising proper training program about the importance of quality for health care centre such attitude can be improved or tackled.
2. Lack of strategic planning needed to identify improvements: Quality Manager as well as deputy quality manger team should discuss about each parameter and should come up new planning to improve the quality sector. In the discussion even head of the department should provide his / her imput.
3. Poor communication and oversight of needed changes:A weekly meeting can be conducted between the team members and discuss about the each section improvement after implementation of new strategies. Some mendatory rules should be implemented about the rules and regulations which is finally benefitting patient's.
4. A lack of empowerment and accountability to drive improvements: You can either organise a CMC program where eduction can be provided which will help in bringing awarness or you can change some of team members who are well skilled and trained in quality sector.
5. Poor collaboration between leaders and their department: A collaboration is very important as that is the strong key factor for any organization, for improving such things a mutual undestanding is required between team members. Team members should individually take initiative of small small work and report to their leaders on the weekly basis.
6. Having the wrong perspective of Quality as a short-term initiative: Quality plays a very significant role in health care sector. People opt for various accrediation and conduct internal as well external auditing which helps any sector to improve their quality of service for patient. A health care sector can opt for program like Inter-lab comparison and External lab comparision for the samples where they can have much scope for improval every month or yearly.
Having a skilled team in any organization is like a pillar for health care sector. They will have the ability to any crucial issue on the daily basis.
Quality Manager & Deputy Quality Manager should take the initiative and come up with all possible ideas that can improve health care sector. Head of department should monitor the progress by himself/herself on the weekly basis. Chariman should properly take initiative to look at the documents on the monthly basis and quality manager should organise meeting weekly so that open communication can be happened.
Related Questions
drjack9650@gmail.com
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.