The main elements in the communication circle include a. A message (verbal and n

Question

The main elements in the communication circle include a. A message (verbal and nonverbal), a source, and a receiver b. A message and a receiver c. A receiver, a response, a sender, and a source d. A source, feedback, and a receiver (verbal and nonverbal) e. A message, a receiver, and a response Good relationships with coworkers would not include a. Professionalism b. Stress c. Cooperation d. Gossip e. Integrity Which it an example of negative communication? a. Speaking sharply to the patient b. Listening carefully c. Being friendly and warm d. Looking directly at the patient e. Keeping quiet when appropriate Which of the following is an example of positive communication? a. Treating patients impersonally b. Looking directly at patients when you speak to them c. Speaking brusquely or sharply d. Showing boredom e. Forgetting common courtesies, such as saying please and thank you The ability to identity with someone else's feelings is called a. Sympathy b. Feedback c. Empathy d. Respect e. Assertiveness Poor communication could lead to all of the following except a. Patient satisfaction b. Errors in billing c. Inefficient care d. Malpractice e. Anxiety Personal space in a healthcare environment is approximately a.7-18 feet b. 1-4 feet c. 3-6 feet d.4-12 Sect e. 3-10 feet You want to convey an open posture while communicating with a patient. What should you do? a. Fold your arms and lean forward while looking into the patient's eyes b. Lean back gently while facing the patient c. Lean forward in your chair facing the patient d. Lean forward and avoid eye contact with the patient e. Extend your arms while leaning forward toward the patient Your patient has been diagnosed with a terminal illness and makes the following comment: "If you could help me make it to my graduation's graduation next month before I get too sick, that would be perfect". Which of Kubler-Ross's stages of dying is this patient exhibiting? a. Denial b. Bargaining c. Depression d. Acceptance e. Anger

Explanation / Answer

Ans 1 a) A message (verbal and non verbal) , a source and a receiver.

There are basically 5 major components of communication cycle , namely , source, message , channel , receiver , response .

The communication starts when a person / source / sender wants to convey a message or idea across receiver. It ends with the response or feedback of the receiver.

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