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1. the most difficult need to satisfy is
a) psychological
b) social
c) esteem
d) self-actualization
e) safety
2. which of the following does not prevent Managers from delegating?
a) they know that they are still ultimately responsible for the work
b) they are so disorganized that they cannot assign work effectively
c) they fear that the sub ordinate will do excellent work and become a threat to the manager
d) they usually have few responsibilities and therefore little to delegate
e) they want to make sure the work gets done properly
3. Human Resources is a ____ type of job, so it does not fit directly into the chain of command
a) authoritative
b) staff
c) top management
d) advisory
e) line
4. a key technique for increasing employee motivation is
a) theory x
b) behavior modification
c) modification of expectations
d) scientific management
e) EEM
5. Senior Management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work. It would be correct to tell them that the ideal compensation system must
a) Focus attention on benefits rather than on salaries, which are kept low on purpose
b) pay the highest wages in the industry
c) encourage employees to work for as little as possible to keep company profits as high as possible
d) provide for employee's needs while keeping labor costs within reasonable limits
e) keep labor costs as low as possible
6. the term magnitude is used to describe the number of production processes that are used to produce products or services
true or false?
7. an industrial company contacts caterpillar to design a specific type of equipment for use and its manufacturing facility. If caterpillar accepts this offer, the two companies will have to create a set of specifications from which the product can be made. This process is called
a) capacity planning
b) design planning
c) product line
d) development and implementation
e) product design
8. liz Inc has a system that combines the use of computers to Aid in the development of products and the use of computers to plan and control manufacturing processes. What is this combined system called?
a) computer robotics
b) flexible marketing
c) computer aided Manufacturing
d) computer aided design
e) computer integrated Manufacturing
9. which of the following is not a compensation decision
a) the wage level decision
b) the individual wage decision
c) the wage cut decision
d) the wage structure decision
e) both both C and D

Explanation / Answer

1. a) psychological

It is most difficult need to satisy because it involves many levels of understanding and each individual is different so certainly very difficult to satisfy all

2. a) they know that they are still ultimately responsible for the work

This will give confidence to managers to assign work to others, Still they own the steering

3. e) line

Human resource people may directly report to CEO, It is line type of job

4. e) EEM

Employee experience management can be a good technique to motivate employees

5. d) provide for employee's needs while keeping labor costs within reasonable limits

This is key to success, If you do not pay employee for his needs chances are that he will be forced to search new job, but keeping labor costs low is also important there is a balance that need to be followed

6. False

Magnitude is scale of things, It does not describe how many number of processes were used to make something

7) b) design planning

It is more of a design planning, because the other company involved can only provide what it needs, but cannot design product itself

8) a) computer robotics

All these elements are only possible in computer robotics

9) D

Wage structure is not compensation decision it is more of a management decision.

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