Reverse logistics refers to moving_____________. finished products from producer

Question

Reverse logistics refers to moving_____________. finished products from producers to resellers B) raw materials from suppliers to the factory C) unwanted, excess products from resellers back to producers D) excess materials from the factory to suppliers 43. Sally purchased Brand X lotion. In comparing her perception of how the lotion made her feel and look to her expectations for Brand X lotion, Sally was measuring her level of. A) demand B) customer lifetime value C) customer satisfaction D) share of customer 44. Coca-Cola runs expensive television ads that are designed to maintain customer relationships and keep consumers thinking about the brand. This is known as ? A) informative advertising B) reminder advertising C) institutional advertising D) comparative advertising 45. is the basis of most discount operations. Retailers offering this level of service require customers to perform their own product selection and may require customers to handle their own checkout process. A) Specialty service B) Self-service C) Full-service D) Wholesale service

Explanation / Answer

Ans 42

C) unwanted...producers

Ans 43

C) customer satisfaction

Ans 44

C) reminder advertising

Ans 45

B) self service

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