ezto. CH 08 HW Broad and Narrow Spans of Control Early in the 20th century many

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ezto. CH 08 HW Broad and Narrow Spans of Control Early in the 20th century many organizations grew. In doing so they added layers of management with only a few people reporting to each manager. Communication was challenging with so many layers and messages were often distorted. It was also very costly to employ so many managers. Today, organizations have removed the many layers of management in exchange for many people reporting to one manager. This creates a flatter organization that is easier to communicate within. This structure is also a complement to the adoption of employee empowerment since it allows workers more autonomy to make decisions regardling their own positions. This enables thern to more readily satisfy customers. Flatter organizations are known to respond more readily to customer demands since empowered employees have authority and responsibility for making decisions. Larger organizations have adopted flatter structures in order to match customer responsiveness demonstrated by smaller firms Span of control describes the optimal number of subordinates a manager supervises-or should supervise. When work is standardized, a broad span of control is appropriate. The taller the organization becomes the more appropriate it is to have a narrower span of control, since work is less standardized at higher levels and, therefore, requires more mmunication that's face-to-face. Hring more talented workers and implementing more sophisscated IT systems, allows firms to have a broader span of control since communication is not as challenging Match the span of control type that is described for each firm by rolling over the firm's name to read its description. Drag the boxes to the correct type of control structure that is indicated Broad Span of Control Narrow Span of Control Foodies Lu's Ice Cream Computers R Joe's Gaseteria US Custom Stone Carhop's Tiny Toys Leviathan Reset

Explanation / Answer

Broader span of control: Foodies,lu's ice cream,computers R US,custom stone

Narrow span of control:tiy toys,joe's gaseteria,carhop's,leviathan

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