A compromise between complete specialization (Model 3-2) and complete generaliza

Question

A compromise between complete specialization (Model 3-2) and complete generalization (Model 3-3) of work might be for Alfie and Betty to form a two-unit resource, each unit of which would check credit and prepare the covenant for a loan application. The application would then move on to a second two-unit resource (Chuck and Doris), each unit of which would price the loan and disburse the funds. This would require less investment in cross-training all four employees for all four tasks (each employee would have to do two tasks for each loan). Run this compromise model under the same conditions as for models 3-2 and 3-3 and compare (in a Text box in your model) the pertinent results with those from Models 3-2 and 3-3.

Explanation / Answer

The distribution of work during a start of a new business is the most difficult and an important task. The best way to delegate work can be through the medium of specialization and generalization. These terms can be seen as:

Specialisation: when the work is assigned to a person who is an expert in this field. This medium helps to make the work be performed in the most efficient and effective manner.

Generalisation: when the work to be performed is divided between the employees equally without any concerns for specialization.

Now, in this situation, all the employees are required to perform two tasks each. These tasks would include one for their specific expert jobs and the others for the generalized work. Such a work distribution would lead to the complete expert functioning of the business.

Related Questions

Navigate

• Browse (All)
• Browse A
• Subjects

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.