21) r actions ) cognitive D) cross-trainient E) negative ng their by vate employ
ID: 1122390 • Letter: 2
Question
21) r actions ) cognitive D) cross-trainient E) negative ng their by vate employees theory suggests modification through behavior A) Expectancy ) Two-factor ) Maslow's D) Reinfercement E) Equity 22) 22) How does positive reinforcement encourage a be behavior to be repeated? to diminish unwanted behavior A) By using punishment B) By removing an unpleasant outcome C) By minimizing stress and job burnout D) By offering plessant E) By adding an unpleasant outcome consequences for a particular action or behavior. 23) combines fabric, butons, and zippers to create clothing, it creates A) form utility B) time utiliry C) place utility D) possession utility E) value utility 24) 24) What type of utility is created B) form when a customer actually purchases and has a product? A) place C) possessio D) time E) needs 25) In addition to the exchange of value, which of the following is an essential element of succe marketing? A) competitive price B) social causes C) buying power D) lasting relationships E) promotion of the company 26) A firm's portion of the total sales within a market is its 26) _ - A) market development B) diversification level C) market segmentation D) market share E) market penetration 27) Buyer's remorse, in which one makes a purchase and then regrets doing so, is an example of 270 B) anchoring C) self-serving bias D) fundamental attribution errorExplanation / Answer
Answer 21 - The Reinforcement theory suggest that managers can motivate employees of the firm by shaping their actions through behavior modification. We study this theory under 'theory of motivation'.
Option D is the correct answer.
Answer 22 - The positive reinforcement encourage the behavior to be repeated by offering pleasant consequences for a particular action or behavior. The employees become motivate when they are told about pleasant offerings. Their productivity rises.
Option D is the correct answer.
Answer 23 - When a manufacturer combines fabric, buttons and zippers to create clothing, it creates form utility. We know that a good is the bundle of utility. The form utility is process of making good more attractive by improving its appearance and outer looks. Consumers get attracted towards the good.
Option A is the correct answer.
Answer 24 - Possession utility is created when consumer actually purchases and has a product. Possession utility is the value that customers put into that when it purchases and use that product.
Option C is the correct answer.
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